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Terms and conditions


1.1. In this offer, unless the context otherwise requires, the following terms have the following meanings and are an integral part of:

Seller — online store Love by the Moon.

The buyer — any competent individual who accepted the public offer on the terms and conditions of the offer, placing orders and purchasing goods in the online store, Love by the Moon., which are presented on the website for their personal, household and other needs not connected with entrepreneurial activities.

Online store — the official online store, located at the web address In the framework of the present contract, the concept of the online store and Shop as well as Internet addresses and derived from are equivalent and are treated authentic by the context of the offer.

Product object (garment, accessory, or other material value) listed for sale on the Site.

Order – properly issued and posted sales order (filled in the appropriate fields on the website in the section "Basket", "checkout"), addressed to the Seller, the sale and delivery selected on the Website of the Goods at the specified address.


2.1. This public offer (hereinafter "Agreement") is an official offer of the online store Love by the Moon to the address of any natural person having legal capacity and necessary power to conclude with online store Love by the Moon agreement of purchase and sale of Goods to the conditions specified in this offer and contains all essential terms of the contract.

2.2. Relations in the field of consumer protection are regulated by the current legislation of Ukraine.

2.3. The seller has the right without notice to make changestion in these Conditions. Changes to the Terms come into force after their publication on the Website and shall apply to any Order made after publication.

2.4. The making of an order on the Website, Ordering by phone and the subscription and registration implies informing the Client of these Terms, their understanding, binding agreement and acceptance.

2.5. All text information and graphics of products displayed on the Site are the property of the Seller or its contractors. Viewing information or printing of pages is permitted for personal use only.


3.1. The seller submits and the Buyer accepts and pays for the goods on the terms specified in this agreement. The right of ownership to the Ordered Goods passes to the Buyer from the moment of actual transfer to the Buyer and pay the full value of the Goods. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment of actual transfer to the Buyer.

3.2. The prices of the Goods determined by the Seller at its own discretion and appear on the pages of the online store, located at the Internet address:

3.3. Product price is specified in USD.

3.4. Offer on the contract conclusion on a particular product is valid for the period of stay of goods on the Internet site of the Seller subject to the availability of the product in the warehouse of the Seller.


4.1. The text of this Agreement is a public offer.

4.2. The contract on the basis of acceptance by the Buyer of this offer, a contract of adhesion to which the Buyer is associated with no any exceptions and/or reservations.

4.3. The fact of registration of the order by the Buyer is unconditional, the fact of the Buyer's acceptance of the terms of this Agreement. The purchaser who acquired the goods in the online shop of the Seller (checkout item) is considered as a person who joined the Seller in relations to the terms of this Agreement.


5.1. The seller shall:

5.1.1. Since the conclusion of the present Contract to provide in full all obligations to the Buyer in accordance with the terms of this agreement and applicable law. The seller reserves the right to default the Contract in case of force majeure specified in paragraph 9 of this Agreement.

5.1.2. To process Buyer's personal data and ensure their confidentiality in the manner prescribed by applicable law.

5.2. The seller has the right to:

5.2.1. Change this Agreement, Prices for Goods and Tariffs for ancillary services, methods and terms of payment and delivery of the goods unilaterally, placing them on the pages of an online store, located at Internet address: All changes take effect immediately after publication and considered to be brought to the attention of the Buyer from the time of such publication.

5.2.2. Without the consent of Buyer, to assign its rights and obligations under the Contract to third parties.

5.3. Buyer agrees to:

5.3.1. Until the time of the Contract to familiarize yourself with the contents and terms of the Agreement, the prices for the Goods offered by the Seller in the online store

5.3.2. To order the Customer needs to enter their information and checkout on their own or with the help of a specialist in working with clients means available for customers.

5.3.3. Pursuant to Seller of its obligations to Buyer, the latter shall inform all the necessary data that uniquely identifies it as a buyer, and sufficient to deliver the ordered Goods.

5.3.4. Payment for the ordered Product and its DOStaucu on the terms of this agreement.

5.3.5. In order to avoid disputes at checkout to get acquainted with the information offered by the Seller on its Internet website, including but not limited to, topics: delivery and returns, FAQ, Contact.

5.3.6. Do not use the product ordered on the website for business purposes.


6.1. After booking the Client receives at the specified e-mail address information on the composition of its Order indicating value of goods, addresses and shipping cost.

6.2. An order is accepted for execution after the Client will receive an e-mail to the email address indicated in the registration form with confirmation of acceptance of the Order and / or once on the page, a message is displayed on the Order creation with reference to their rooms.

6.3. The seller reserves the right to cancel Client's Request at the stage of confirmation of the Application.

6.4. The seller reserves the right to coordinate with Customer Order data on the phone. In case of impossibility to contact the Client within 2 (two) days, the customer made the Order will be cancelled, however, if the Client had made a payment, funds are returned to the Seller for the Bank details from which payment was made.

6.5. After Ordering, the Buyer provides information on the date of delivery of the Order to the Customer. The date depends on the availability of the ordered Goods at the warehouse of the Seller and the time required for the processing and delivery of orders.


7.1. The customer undertakes to accept the Order within the agreed delivery time. Delivered the goods to the Customer or, in his absence, any person presenting an Order confirmation or other document confirming the registration of delivery.

7.2. The seller tries to comply with agreed delivery times. The seller is not responsible for any delays in delivery due to unforeseen circumstances that occurred through no fault of the Seller, which could not be foreseen.

7.3. The client has the right to refuse all of the Goods ordered or individual items (if the Order is not submitted for delivery by courier service) at any time before it is passed to the Client (signing shipping documents), and after goods transfer – within 14 days.

7.4. The right of ownership of the Goods, the risk of accidental loss or damage passes to the Customer at the time of taking delivery from the courier agent. Confirmation of the transfer of ownership of the Goods is the Customer's signature on the invoice issued by the Seller or courier service.

7.5. For Customers from foreign countries, the Seller sends the order, excluding taxes and duties in the country of the Buyer. The price for shipping does not include taxes and duties.


8.1. The buyer is entitled to refuse the ordered goods at any time before it is received, and after receipt — within 14 calendar days.

8.2. The buyer is entitled to exchange the product if it does not fit on the form, dimensions, style, colors, size or configuration. The exchange period is 14 days, excluding the day of purchase. Refund or exchange of goods is possible when its trade dress (packaging, seals, labels), consumer properties, the stored contents of the goods and a document confirming the fact and conditions of purchase (commodity or cash receipt).

8.3. To register the return of Goods of proper quality (including by reason of exchange) Clint undertakes care of the packaging (with all accessories and complete set of accessories specified in technical Product documentation) and attach the following documents:

• Return form;
• Copy of passport (or other identity document);
• A copy of the purchase receipt.

8.4. The procedure of return of goods of improper quality is carried out by the method indicated in claim 7.3. In the application for refund must be specified what kind of defect it contains return goods.

8.5. How to return ordered goods:

• To return goods via a delivery service;
• To return goods yourself via any courier company.


9.1. Make the payment the Buyer can in the following ways:

• Upon receipt of the order in Ukraine in cash or by transfer;
• Online payment on the website;

9.2. More detailed information on methods of payment is contained in the page "Payment and shipping"


10.1. Any of the Parties shall be released from liability for complete or partial failure to perform its obligations under this Agreement, if the failure was caused by force majeure arising after signing of this Agreement. "Force Majeure" means extraordinary events or circumstances which such Party could not foresee or prevent by available means. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, war, hostilities, the actions of the Russian or foreign public authorities, as well as any other circumstances beyond the reasonable control of either party. Changes in existing legislation or regulations that directly or indirectly affect any of the Parties, are not considered as force majeure, however, in the event of such changes, which do not allow either party to fulfill any of its obligations under this Agreement, the Parties shall immediately adopt a decision on the procedure to troubleshoot this problem with the WHOba Parties to ensure the continued performance of this Agreement.

11. PRIVACY policy

11.1. When returning Goods for transfer by the Seller of funds the Client provides passport information and credit card information. This information the Seller may use to fulfill its obligations to the Customer. The seller recognizes the importance of privacy of personal information provided by the Client. By submitting your personal data to the Seller, the Customer agrees to their processing by the Seller, including to meet its obligations to the Customer under this offer promotion by the Seller of goods and services by sending mailings advertising-informational character, conduct email and sms polls, contests and other promotions among customers, analyze the results of marketing campaigns, customer support, conducting statistical studies, organization of goods delivery, monitoring of customer satisfaction with the quality provided by the Seller. Individuals visiting the website, and Customers agree that for the implementation of obligations to the Client and also with the purpose of carrying out of marketing researches, analytical reports and other marketing actions of the Seller may assign the processing of personal data (including but not limited to date of birth, email address, data about accaduto in social networks, information about the histories of purchases, information about interests) to third parties on the basis of the agreement concluded with such persons, subject to the requirements of the legislation of Ukraine on ensuring privacy and security of personal data during their processing. Under the processing of personal data is defined as any act committed with use of means of automation or without use of such means with personal data including collection, recording, systematization, accumulation, storage, clarification (update, change) izvlecition, use, transfer (including transfer to third parties, including cross-border transfer if the need for it arose in the course of performance of obligations), depersonalization, blocking, deletion, destruction of personal data. The seller shall process personal data, including by sending Client correspondence, advertising e-mail, make phone calls, send sms messages through instant messengers and email advertising for the specified client email address.

The client may opt out of receiving newsletters, receiving promotional and other information without explanation one of the following methods:

• The customer can choose the parameters of the distribution or unsubscribe by clicking "unsubscribe" in the email;
• The client can contact the Service vendor's customer at the telephone number listed on the website on the website in the "Contacts"section.

11.2. The seller undertakes not to disclose information received from the Client. Not considered a violation of the provision of information by the Seller agents and third parties acting under contract with the Seller, to fulfill obligations to the customer.

11.3. Buyer agrees and authorizes the Operator and contractors of the Operator to process Buyer's personal data, through automated data management systems and other software tools, specially developed at the request of the Operator.

11.4. The buyer is entitled to request full information on their personal data, their processing and use, and to request exclusion or correction/additions of incorrect or incomplete personal data.


12.1. For non-performance or improper performance of the terms of this Agreement the Parties bear responsibility in accordance with legislationm Ukraine.


13.1. All disputes regarding non-performance or improper performance of its obligations under this agreement, the parties will try to resolve in the negotiations.

13.2. In case no agreement is reached during negotiations, the disputes shall be settled judicially in compliance with the current legislation of Ukraine.